DriveTest is offering extended hours at select DriveTest Centres as a result of increased customer demand for driver examination services. Various DriveTest Centres (DTCs) across the province have adjusted their hours of operation in order to better meet customer needs and to provide customers with more convenient times to complete their licensing needs.
Extended hours are offered at the following DriveTest Centres:
And new Saturday hours are offered at the following DriveTest Centres:
New: Schedule Appointments for Select Over-the-Counter Transactions
DriveTest now has the option for customers to schedule appointments for select over-the-counter transactions. These transactions include Out of Province Driver and Out of Country Driver.
To book an appointment for your DriveTest transaction, email your appointment request indicating the transaction type, your country or province or U.S. state of origin, and preferred appointment date (indicating a.m. or p.m.) to LicenceExAppt@drivetest.ca. In response, you will receive an email confirming your appointment information and advising you of the documents required to complete your scheduled transaction. We will make every effort to accommodate your preferred appointment date. If this cannot be accommodated, the next nearest date will be offered.
Note: This scheduling process is currently only available at the Downsview DriveTest Centre while we assess our customers’ interest in this new initiative.
New: Complete Application Forms Online in Advance of Your Visit!
DriveTest is modernizing to serve you better! We now offer the option to complete application forms online in advance of your visit to a DriveTest Centre. The following transactions are eligible for this option: New Driver, Out of Province Driver, and Out of Country Driver.
Submitting a Medical Report? Avoid Waiting, Use Our Secure Drop Box
Controlled class licence holders can now deposit medical reports that meet the following criteria in secure drop boxes at the following DriveTest Centre locations:
Barrie, Belleville, Brampton, Brantford, Burlington, Downsview, Etobicoke, Guelph, Hamilton, Kingston, Kitchener, London, Metro East, Newmarket, Oakville, Orangeville, Oshawa, Ottawa Canotek, Ottawa Walkley, Peterborough, Port Union, St Catharines, Sudbury, Thunder Bay, and Windsor.
To be eligible to deposit a medical in this drop box, you must meet all of the following criteria:
If you do not meet these criteria, please obtain a service ticket from the kiosk to speak with an agent.
Verify your medical meets the criteria above.
Sign and date your medical. Include a home or business phone number.
Fold medical, place inside secure drop box for entry on your driver record. Note: For incomplete or unacceptable medicals, an agent will contact you by phone. Further action may be required.
Important Notice: Class D
New Class D licence renewal requirements and medical requirements will come into effect July 1, 2018. Click on the following link for additional information. http://Ontario.ca/classDmedicalreport
New Road Test Tablets Coming Soon!
We're pleased to announce that we'll be launching new road test tablets soon, designed to integrate with our new online road test booking system, to simplify and modernize driver examination in Ontario. Marking standards remain the same and scheduled road test appointments will not be affected.
New Mandatory Entry-Level Training for Commercial Class A Truck Drivers
Effective July 1, 2017, all new applicants applying for full commercial Class A or AZ driver’s licences must complete an entry level training course with an approved training provider, registered with the province, prior to completing a road test. If the course is not complete on the day of your road test, your test will be deemed out of order and you will lose 50% of your road test fee and rescheduling will be required.
Drivers who already have a Class A licence, and those seeking a restricted Class A licence will not be required to complete the training.
Learn more at www.ontario.ca/classAtraining
DriveTest Online Road Test Booking System Updates Underway
Our new online road test booking system is open for business. However, the DriveTest team is actively working to improve it, and some customers may experience technical difficulties in making their road test bookings on this website. We apologize for any inconvenience.
If you have a question or concern about your booking, please visit the frequently asked questions focused on online road test booking issues.
If you need help while making or changing a road test appointment, please visit a DriveTest Centre or contact one of our agents by phone (1-888-570-6110 or 647-776-0331). Live operators are available on Monday to Friday, from 8:30 a.m. to 5:00 p.m.
No Additional Service Fees
DriveTest does not charge any additional service fees for booking your road test; we charge only fees approved by the Ministry of Transportation of Ontario. If using third party booking services, we recommend customers make themselves aware of any additional fees that may be charged. No third parties providing booking services are affiliated with DriveTest.